How KlikaHelper Works

A transparent path from an initial estimate to a confirmed cleaning booking.

01

Build an estimate

Choose your service and describe the space. Klika shows the current catalog estimate so you can decide whether to submit a request.

02

Request your quote

Continue on WhatsApp with your package choices, without an account or email. You can optionally sign in to save and track a request in your customer portal.

03

Review and confirmation

KlikaHelper reviews the scope and availability, then confirms the final quote and payment instructions with you. A request is not a booking yet.

04

Secure the accepted booking

Pay the requested 80% deposit only after the final quote and availability are confirmed. Your portal reflects the operational status as it changes.

Frequently Asked Questions

How does a quote request become a booking?

You submit your preferred service, date and contact details. KlikaHelper reviews the scope and availability, then sends the final quote and payment details. A booking is confirmed only after that process is complete.

Do I need to provide cleaning supplies and equipment?

Your quote request captures the cleaning scope. Any requirements for supplies, equipment, access or special surfaces are confirmed with the team before a booking is accepted.

How does the advance payment system work?

An 80% deposit secures your approved booking; the remaining 20% is payable on completion. We confirm scope, availability, the final quote and payment instructions before you pay.

When do I pay?

The site shows an estimate only. KlikaHelper confirms the final quote, availability and payment instructions before requesting the 80% booking deposit.

Do I need an account or email to request a quote?

No. Continue on WhatsApp with your selected package. Creating an account to save and track a request is optional.

Do you work on Sundays or public holidays?

By arrangement, subject to availability. Sundays, public holidays and work beyond agreed hours incur overtime. The team quotes those charges before you approve the booking.

Can I change or cancel a request?

Contact KlikaHelper on WhatsApp with your request reference. Changes, cancellation terms and any payment implications are confirmed against the final accepted booking.